2. "I have more important things to do than talk to you" Nice customer service from the owner, yes?
I wish I had more positive things to say about this park, but the truth is, it put a real damper on our summer vacation. The park itself is nice enough, but it’s far from family-friendly and camper-friendly.
If hammocks are also part of your outdoor “camping” experience, you’re screwed, unless you carry around those big stand-along hammock stands. Apparently, tying hammocks to their 80-year-old trees is a liability concern (like I’m going to tie up something unsafe for my kids) and you can’t tie them to their fenceposts either because they’re all falling over. Somehow, that’s the campers problem, not the managers of the facility who have clearly neglected the upkeep of the fencing.
Access to the Arkansas River (Gold Medal Fishing) is right next to this park. Noise from Hwy 50 was a problem as our rv space was the closest row to the highway. Trees and shade was pretty good at most rv sites. The restrooms and showers were in need of updates and clean-up. The entire park needs ongoing maintenance and a good paint job.
The cabins are so clean and fully furnished - just bring your clothes, toiletries and food and you're set! The staff is very helpful and friendly, and their children are very sweet. The campsite my dad stays in is shady and has plenty of room to have a cookout. My dad meets his fellow RV friends here every year and they make new friends, too - campers get together in the clubhouse and have ice cream socials, pot lucks, and fish fries, and they play card games, etc almost every night in there.
My father has been bringing his motor home here for 5 months at a time every summer for about 10 years. A couple summers we've joined them and stayed a week each time. We stay in a one bedroom cabin in area A.
There is a reason the ratings are so low.
And whatever you do, don’t run out of ice and expect to go buy more at the front office. The sign says they’re open until 6pm, but I showed up at around 5 on 2 occasions and it was lights out. Had I known the “office hours” posted on the door were just an estimate, I could’ve stopped in town and picked up ice.
3. "It is your fault you didn't receive a confirmation e-mail - you should have called" Yup, it's all my fault.
Is it a little outdated? Yes, but you know what? We're CAMPING for Pete's sake - at least it's very clean and sanitary. If you would rather have pristine, perfect and modern everything, you might want to book a hotel room instead of trying camping.
Needless to say, we won’t be back. It’s a shame because, as I said, it’s a nice RV park. It’s just not a fit if you have kids, enjoy the outdoors, and are younger than 80.
Now, if you have kids with you, get ready for the dirty looks from all the grumps. They might as well go ahead and convert this place over to a 55 & over park because those are the only people who are made to feel welcomed. That “rec room” might as well be called “the puzzle room” at a retirement village. That’s all that happens in there. The pool table was covered up with all kinds of junk, so unusable, and we were told the shuffleboard is off limits too. And, of course, there’s no playground or even the slightest green space where the kids can be kids. Again, the message sent at every step is that families and campers aren’t welcomed.
If you want a campfire, like most campers, you’ll have to either pay for a premium site (good luck finding availability, since there are only a few) to get a fire pit, or they’ll try to nickel-and-dime you to the tune of $12/day to rent a little flimsy portable one. Since we meal-plan to grill most of our meals, this really screwed us. It’s not really clear on the website, so we were definitely caught off-guard. Fair enough, I guess you could say that’s our fault. In the office, they’ll tell you it’s an easy fix since they have a fire pit at the “common area.” Yeah, that one little 12x12 concrete pad that’s supposed to serve 70 groups.
If you like rude and disrespectful, you're going to love this place. They still won't allow us to cancel our October 2017 reservation and receive a refund so I had to file a complaint at the Better Business Bureau just to get my money back. The owner's comments:
Great staff, friendly and very welcoming. Kids are doing a great job trying to clean up the park as it takes allot of time. Spaces are a good size and my wife and I only have great things to say about this park and the staff. Already made reservations for next year and will plan on staying a day longer.
Lastly, they shut off the water to the entire park one morning with no notice to anyone. Guess how many people couldn’t fix their breakfast or take their showers.
1. "You don't understand these things. We are like a hotel and charge cancellation fees." No, you are an RV campground and most RV campgrounds don't charge a cancellation for a reservation nine weeks in advance on your off season. To charge is your choice, but post it on your website so people know.
Four Seasons Rv Park is a US Rv Park based in Salida, Colorado. Four Seasons Rv Park is located at 4305 US-50, Salida, CO 81201, USA.
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